Exchange or Return of Goods

  1. Return of goods will not be accepted unless prior approval in writing has been given by the Company.
  2. Where goods have been incorrectly supplied, are faulty or have been damaged in transit, the Customer undertakes to notify the Company within 7 days of receipt of the goods and agrees that no claims for losses, damaged or faulty goods will be binding on the company after this time.
  3. The Company will not be responsible for the freight charges for goods returned under its written approval unless the carrier is one nominated by the Company.
  4. The Company may, at is sole direction, issue a credit for the goods or exchange them.
  5. Other than as set out in this Clause, the company is not responsible for any costs, losses or damage arising whether directly or indirectly as a result of any defect or fault in the goods.
  6. Where goods have been supplied by Jasco and the Company has agreed to accept the return of these goods a Service Fee of $25.00 or 10% of the gross invoice value (whichever is greater) will be charged.
  7. Any goods returned to the Company must be in resale able condition, undamaged and in their original packaging.